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A Story Of Growth And Transformation: The Nearshore Demand Gen Approach

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/Nestled in the mountains in the heart of Colombia, Medellín has one of the most exciting and inspiring transformation stories in the world today. Once infamous for its dangerous reputation, Medellin has evolved radically over the past two decades, developing both its infrastructure and technical prowess to become known today as the “Silicon Valley” of Latin America.

While Medellín was busy evolving, I was busy running a leading demand generation agency based in Austin, Texas. As happens naturally in the business world, my team and I branched off to discover our own paths. During this period apart, I decided to take that time to study our experiences, reflecting on what worked for us in the business and exploring what all I wanted to do differently next time. One key pillar I knew I wanted to have at my next agency was a global, diverse team, so I set out to build a new demand gen agency, Demand Frontier, with a Latin American operations center.

Over that same time period, a talented colleague of mine, Alex Nisimblat, had seen the potential in Medellín and decided to move her family there. The government of Medellín, ready to create a new future for itself, was offering American companies incredible grants, partnerships and incentives to root themselves in the city’s new tech hub. It was the perfect place and the perfect time, and so we began to build an entirely new type of demand generation agency.

Why The Nearshore Approach Worked Successfully In Colombia

Most people have the same thought when they hear the phrase “nearshore operation” — or cheap labor costs. While that’s generally true, it’s not why our nearshore operation has become so successful. Colombia has greatly boosted its investments in its education system over the past several years: In 2014, the education budget increased to $800 million, and an extra $1.4 billion was allocated for education in 2019. This means that we are seeing fresh Colombian talent coming out of top universities with digital marketing degrees, certifications and opportunities for incredible educational partnerships.

With this depth of talent also comes a depth in creativity from a city breeding top global musicians like J Balvin and Maluma, and enshrined in graffiti art that has completely transformed neighborhoods. At Demand Frontier, we’ve been so inspired by this creative culture that we’ve engrained it into our own brand aesthetic and infused it into the creative programs we bring to life for our clients.

The nearshore market in Colombia is changing, and fast. In just a few years, we’ve already seen an increased demand for Colombian talent while wages and competitiveness rapidly rise. The market is maturing, which has helped us to also mature Demand Frontier and pivot ourselves to becoming a world-class agency of engagement. With enterprise clients, we combine a creative digital agency with a technology and data solutions practice. This combination and cohesion enables enterprise marketing leaders to quickly launch demand generation programs and efforts.

Thanks to our nearshore, agile approach, we’ve been afforded the ability to create deep skill sets and teams that reflect this deep bench of talent and skill. Coupled with a strong leadership team and framework, we power our clients to execute demand generation programs with quality, expertise and speed they simply can’t achieve on their own. And in today’s shaken up market, that’s exactly what enterprises need.


 Todd Davison is the Co-Founder and CEO of Demand Frontier. He has dedicated his 20-year career to fueling agile growth strategies for enterprise marketing organizations.



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Marketing Strategies

Marketing and Selling Procurement Software Products and Services

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Procurement software is the automation of the procurement process across a web-based system which allows buyers and sellers to locate each other quickly and submit relevant bids for products and services.

By implementing reliable procurement software or services, it enables a company to stabilize the process of obtaining necessary materials and services at quite affordable rates. Of course, besides the obvious financial advantages, procurement software/service also helps a company to have sustainable economic growth.

Today, we’re going to talk about the ways you can effectively sell your procurement software/services.

To start it off, let’s look at the key benefits of having good procurement.

Improved Spend Visibility

All transaction details are stored and monitored regularly. It gives complete details about the passage of the money regarding the cost, suppliers, and quality and time of delivery of the products, etc.

Cost Savings

A procurement system analyzes the areas where high and low costs are required in acquiring things, which services are purchased regularly, places where the company can save costs, and suppliers who provide the best quality products at lower costs.

Minimizes time and errors

Procurement software works in an automated or semi-automated way thus eliminating the errors and time consumption by manual labor.

Improved Supplier relationships

The suppliers are highly competitive. That puts the company at the liberty of choosing the best suppliers and negotiating the terms based on the company’s demands, concerns, and constraints.

The main reason why we kicked off with the key benefits of procurement software/service is that you need to be able to make your customers understand why it’s important and how it can specifically help their business when you do your sales pitch.

Before you market your software/service, make sure that you know exactly who your key target is going to be. In this case, your key target would be the CFO as his or her imperatives such as margin, risk/controllership, cash flow are directly linked to the CPO and procurement organization of their company.

The typical resistance you will face especially when selling your procurement services is the concern of taking over people’s jobs. So to shed light on this concern, you have to let your customers know that procurement isn’t about eliminating jobs, rather it’s about creating bandwidth for the procurement organization so they can focus on more specific activities all while you, their partner, can focus on driving value on the transactional or fragmented activities.

Another key element of selling this service is to develop a compelling commercial model that shares the risk of the endeavor.

When you finally arrange a meeting with the decision-makers, plan your key points the same way you plan your discussions with marketing directors. Think through the procurement executive’s role and mindset, and make sure that your compensation discussions recognize procurement’s needs and hot buttons.

It may be tricky and it definitely has its hurdles when selling your procurement software/services, but just remember to not over complicate things. Be straightforward but coherent and most importantly, offer solutions rather than just trying to sell your product/service.

This article originally posted at The Savy Marketer.



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Marketing Strategies

Dancing with belief

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All of us believe things that might be inconsistent, not based on how the real world actually works or not shared by others. That’s what makes us human.

There are some questions we can ask ourselves about our beliefs that might help us create the change we seek:

Is it working?

If your belief is working for you, if it’s helping you navigate a crazy world and find solace, and if it’s not hurting anyone else, it’s doing what it’s supposed to do. Often, beliefs are about finding human connection and a way to tell ourselves about our place in the world, not as an accurate predictive insight as to what’s actually happening. And beliefs are almost always about community, about being part of something.

Is it helpful?

Air traffic controllers and meteorologists rarely believe that the earth is flat. It’s a belief that would get in the way of being competent at their work. If your beliefs are getting in the way of your work, of your health or the health of those around you, or of your ability to be a contributing citizen, it might be worth examining why you have them and how they got there. Did you decide to have these beliefs or did someone with an agenda that doesn’t match yours promote them?

Is it true? 

True in the sense that it’s falsifiable, verifiable, testable and predictive. Falsifiable means that the belief is specific enough that something contrary to the belief could be discovered (“there are no orange swans” is a falsifiable belief, because all we need to do is find one orange swan). It’s not necessary for a belief to be scientifically true, in fact, it undermines the very nature of belief to require evidence. Once there’s evidence, then whatever is true is true, whether or not you believe it.

Do you need it to be true?

Which means that much of what we do to somehow prove our beliefs are true is wasted time and effort. If a belief is helping you make your way through the world, if it acts as a placebo and a balm and a rubric, then that’s sufficient. The problems occur when some people use our beliefs to manipulate us, when they prevent us from accomplishing our goals or contributing to the well being of those around us.

What would change your mind?

If we decide that our belief is actually true, we owe it to ourselves to be clear about what would have to happen for us to realize that it’s not. One of the frustrating things about conspiracies and modern memes is that as soon as they’re examined or contradicted, they’re simply replaced with a new variation. It’s one thing to change beliefs because the scientific method shows us a more clear view of what’s happening, it’s totally different to retreat to ever more unrelated stories in the face of reality. Sometimes, it’s easier for people to amend their belief with one more layer of insulation than it is to acknowledge how the world is likely to work.



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Marketing Strategies

How to Turn One Piece of Content into Multiple for SEO

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Posted by liambbarnes

As most SEO specialists have learned, you must create quality content to grow organically. The same thing can be said for businesses that are building a social media presence or a new newsletter following.

But as people consume more and more content each day, they become less receptive to basic content that doesn’t provide a new perspective. To counter this issue, you must make sure that your content is native to each platform you publish on.

However, that doesn’t mean that you need to start from scratch. There’s a way to take one content idea and turn it into multiple, which can scale across multiple platforms and improve your brand awareness.

It takes time to write a brand-new blog article every day, especially when you’re an in-house team with a low number of resources and budget. The biggest challenge here is building a content strategy at scale.

So, how do you create a lot of great content?

You start with video.

If you have a video on a relevant topic, it can be repurposed into various individual pieces of content and distributed over a period of time across the right channels. Let’s walk through the process.

Using video to scale content

Did you know that the average person types at 41 words per minute (WPM), but the average person speaks at about 150 WPM? That is about 3.5 times faster speaking rather than typing. 

In fact, this article was transcribed.

For every article you write about, you must do extensive research, write out your first draft, edit, make changes, and more. It can consume an entire workday.

An easier way to do this? Record yourself on Loom or another video software, save it, and send the video file to an audio/video transcription service. There are so many tools, like Rev.com or TranscribeMe, that do this for relatively cheap.

Of course, even if you’re relying on text-to-speech, there’s still editing time to take into account, and some would argue it will take MORE time to edit a text-to-speech transcription. There isn’t a “best way” to create content, however, for those who aren’t strong writers but are strong speakers, transcription will be a powerful way to move at a quicker pace.

The step-by-step process 

Once you write out your content, how do you ensure that people read it?

Like any other content strategy, make sure that the process of planning, creating, and executing is written down (most likely digitally in a spreadsheet or tracking tool) and followed.

Let’s break down how to get the most out of your content.

1. Grab attention with your topic

    Sometimes, content ideation can be the most challenging part of the process. Depending on the purpose of your content, there are various starting points.

    For example, if you’re writing a top-of-funnel blog article where the goal is to drive high amounts of organic traffic, start by performing keyword research to craft your topic. Why? You need to understand what your audience searches for and how to ensure you’re in the mix of search results. 

    If you’re creating a breakdown of your product or service, you may want to start by interviewing a subject matter expert (SME) to gain real-life details on the product/service and the solutions it provides to your target audience. Why? Note what they’re saying are the most important aspects or if there is a new feature/addition for the audience. These points can be tied into a topic that might pique the target reader’s interest.

    2. Create an outline for the blog

      When you’re building out your blog structure, record a video similar to how you would write a blog article.

      In this case, by creating an outline for the article with the questions that you ask yourself, it’ll be easier to format the transcription and the blog after you record.

      3. Pick your poison (distribution strategy)

      Now that you’re ready to begin recording your video, decide where your content will be distributed.

      The way you’ll distribute your content heavily influences the way you record your video, especially if you’re going to be utilizing the video as the content itself (Hello, YouTube!).

      For example, if you run a business consultancy, the videos that you record should be more professional than if you run an e-commerce surf lifestyle brand. Or, if you know you’re going to be breaking the video up, leave time for natural “breaks” for easy editing later on.

      By planning ahead of time, you give yourself a better idea of where the content will go, and how it will get there.

      4. Your time to shine

      There are numerous free video recording software available, including Zoom and Loom.

      With Zoom, you can record the video of yourself speaking into your camera, and you will get an audio file after you hang up your call.

      With Loom, you can use the chrome extension, which allows you to record yourself in video form while sharing your screen. If you have additional content, like a Powerpoint presentation or a walk-through, this might be the tool for you.

      Regardless of the way that you record, you need an audio file to transcribe and transform into other content formats later on.

      5. Transcribe your video

      The average writer transcribes one hour of audio in around four hours, but some of the best transcribers can do it in as little as two hours.

      To put that into perspective, the average one-hour audio file is about 7,800 words, which would take the average writer around three and a half hours to write.

      Additionally, you have to add research time, internal linking, and many other factors to this, so on average it’ll take around an hour to write 1,000 words of a high-quality blog post.

      Transcription shortens the length of this process.

      When looking to transcribe your audio, you can send files out to transcription tools including Rev or TranscribeMe. Once you send them the audio file, you’ll typically receive the audio file back in a few hours (depending on the demand).

      6. Alter transcription into blog format

      You’ll receive the transcribed content via email, broken out by speaker. This makes it much easier to format post-transcription.

      If you properly outlined the blog prior to recording, then this editing process should be simple. Copy and paste each section into the desired area for your blog and add your photos, keywords, and links as desired.

      7. Chop your video into digestible parts

      Here’s where things get interesting.

      If you’re using your video for social media posts, shorten the video into multiple parts to be distributed across each platform (and make sure they’re built to match each platform’s guidelines).

      Additionally, quotes from the video can be used to create text graphics, text-based social posts, or entire articles themselves.

      Think of the watering holes that your target audience consumes information on the internet:

      • Google
      • LinkedIn
      • Instagram
      • Facebook
      • Twitter
      • YouTube

      Each platform requires creating a different experience that involves new, native content. But that doesn’t mean you have to start at zero.

      If you have a 10-minute-long video, it can be transcribed into a 2,500-word blog that takes about 10-15 minutes to read.

      Boom. You have another resource to share, which can also include proper keywords so it ranks higher on the SERP.

      Let’s say you end up editing the video down to about five minutes. From here, you can make:

      • A five minute video to post on YouTube and your blog
      • Ten 30-second videos to post across several social media platforms
      • Twenty 100-word posts on LinkedIn
      • Thirty 50 to 60-word posts on Twitter

      Woah.

      Not to mention there are other platforms like Reddit and Quora, as well as email marketing, that you can also distribute your content with. (Turn one of the 100-word LinkedIn posts into the opening in your latest newsletter, and attach the full video for those who want to learn more!)

      By starting off with an all-encompassing video, you extend your content capabilities from a regular blog article into 50+ pieces of content across multiple social media platforms and search engines.

      For example, Lewis Howes (and many other brands and marketers) are famous for utilizing this method.

      As you can see below, Howes had an interview for his podcast with Mel Robbins, which is scaled across YouTube and podcast platforms, but he took a quote from her in the interview and scaled it across Instagram, Twitter, and LinkedIn.

      When you build out your content calendar, simply copy and paste certain sections into an excel spreadsheet, and organize them based on date and platform. Make sure they make sense on the platform, add an extra line or two if you need to, and work your magic.

      This will save you hours of time in your planning process.

      8. Distribute

        Now that you have created your various forms of content, it’s time to make sure it appears before the right eyes.

        Having a consistent flow of relevant content on your website and social media platforms is a crucial part of empowering your brand, building credibility, and showing that you’re worth trusting as a potential partner.

        As you repurpose older content as well, you can repeat this process and pull together another 50+ pieces of content from a previously successful article.

        Improving organic search visibility

        “Discoverability” is a popular term in marketing. Another way to say it is “organic search visibility”. Your brand’s search visibility is the percentage of clicks that your website gets in comparison to the total number of clicks for that particular keyword or group of keywords.

        Normally, you can improve your visibility through writing a piece of content that reflects a target keyword the best and build links to that page, which improves your rankings for that keyword and long-tail variations of that keyword.

        However, as you begin to grow your business, you may begin heavily relying on branded search traffic.

        In fact, one of the biggest drivers of organic traffic is branded traffic. If you don’t have an authoritative brand, it’s challenging to receive backlinks naturally, and therefore more difficult to rank organically.

        One of the biggest drivers of brand awareness is through social media. More than 4.5 billion people are using the internet and 3.8 billion are using social media.

        If you want more people to search for your brand, push relevant social media campaigns that do just that.

        But even further than that, we are seeing more and more social media platforms such as Pinterest, YouTube, and Twitter showing up as search results and snippets. For example, below is the SERP for the keyword “how to make cookies”, where a series of YouTube videos show up:

        And this SERP for the keyword “Moz“ has the most recent Tweets from Moz’s Twitter.

        Writing content that ranks will continue to be important — but as Google keeps integrating other forms of social media into the SERPs, make time to post on every social media platform to improve search visibility and make your brand discoverable. 

        But, duplicate content?

        Duplicate content can be defined as the same content used across multiple URLs, and can be detrimental to your website’s health. However, from what we have seen through multiple conversations with marketers in the SEO world, there is no indication that websites are getting penalized for duplicate content when reposting said content on social media platforms.

        Conclusion

        Say goodbye to the time drain of creating one piece of content at a time. The most effective way to create a successful content marketing strategy is to share thought-provoking and data-driven content. Take advantage of this process to maximize your output and visibility.

        Here are some final tips to take away to successfully launch a content marketing strategy, using this method:

        1. Consistently analyze your results and double down on what works.
        2. Don’t be afraid to try new tactics to see what your audience is interested in (Check out a real-world content strategy I helped get results for here).
        3. Analyze the response from your audience. They’ll tell you what is good and what is not!

        Have other ideas? Let me know in the comments! 

        Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!





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