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Top 15 Dispute Resolution Podcasts You Must Follow in 2019

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Top 15 Dispute Resolution Podcasts

Dispute Resolution Podcast Newsletter

Dispute Resolution Podcast newsle/tter is a comprehensive summary of the day’s most important audio podcasts episodes from the best podcasters on the web, and delivered to your email inbox each morning. To subscribe, simply provide us with your email address.

Dispute Resolution Podcasts

1. Resolutions: A Podcast About Dispute Resolution and Prevention

Chicago, Illinois, United States About Podcast American Bar Association is improving the legal profession, eliminating bias and enhancing diversity, and advancing the rule of law throughout the United States and around the world. Resolutions is a podcast about Dispute Resolution and Prevention
Frequency 1 episode / week
Since Mar 2019
Podcast soundcloud.com/resolutionspo..
Twitter followers 104.3K ⋅ Instagram Followers 8.4K ⋅ Social Engagement 8 ⋅ Domain Authority 94

2. The Space Between

The Space Between About Podcast The Space Between is about getting better results from your most difficult and important conversations. Award-winning mediator, executive coach, and conflict resolution teacher Dr. Tammy Lenski shares practical strategies for resolving conflict and tension in high-priority relationships at work and home.
Frequency 2 episodes / quarter
Since Feb 2010
Podcast spacebetween.com/tsbpodcast
Twitter followers 17 ⋅ Instagram Followers 2.7K ⋅ Social Engagement 19 ⋅ Domain Authority 15

3. How Can I Say This…

How Can I Say This... Muskegon, Michigan, United States About Podcast The ‘How Can I Say This..’ podcast offers tips and advice for interpersonal communications challenges, such as difficult conversations, conflict, giving and receiving feedback, negotiating, and other situations where what you say and how you say it makes all the difference.
Frequency 1 episode / month
Since Sep 2018
Podcast howcanisaythis.com/podcast
Twitter followers 6.7K ⋅ Social Engagement 42 ⋅ Domain Authority 15

4. The Beauty of Conflict

The Beauty of Conflict Whitefish, Montana, United States About Podcast The Beauty of Conflict is a podcast about how to deal with conflict at work, at home, and everywhere else in your life. Hosts CrisMarie Campbell and Susan Clarke specialize in conflict resolution, communication, and building strong, thriving teams and relationships.
Frequency 3 episodes / month
Podcast thriveinc.com/blog/categorie..
Domain Authority 21

5. Overthinking Conflict

Overthinking Conflict Victoria, British Columbia, Canada About Podcast Join us weekly as we explore the interesting corners of mediation, conflict resolution and peacemaking. We speak with experienced practitioners, innovators, pioneers & boundary pushers to tackle some of the controversial and difficult topics in our field while finding ways to grow our practices and implement new ideas.
Frequency 6 episodes / year
Since Jun 2017
Podcast overthinkingconflict.com
Twitter followers 418 ⋅ Instagram Followers 164 ⋅ Domain Authority 19

6. Collaborative Resolution Project » Podcast

Collaborative Resolution Project » Podcast About Podcast The Collaborative Resolution Project (CRP) examines the People, Processes & Principles of an alternative dispute resolution strategy employing a team-based negotiation model. This approach is highly relevant especially for divorcing couples but equally appropriate in any human conflict scenario example, family business issues, leadership challenges, parent-adult child impasses & probate disputes. It serves as an emotionally intelligent alternative to the traditional litigated or adversarial process.
Frequency 5 episodes / year
Since May 2018
Podcast collaborativeresolutionproje..
Social Engagement 11 ⋅ Domain Authority 6

7. Talking Law

Talking Law Australia About Podcast Joanna Oakey from Aspect Legal brings her decades of experience in law and in business to help provide smart legal tips for business owners and managers. Learn how you can avoid legal landmines that affect businesses in the areas of trademark, brand protection, intellectual property, contract law, employment law, dispute resolution and litigation.
Frequency 5 episodes / quarter
Since Oct 2016
Podcast aspectlegal.com.au/category/..
Twitter followers 580 ⋅ Social Engagement 6 ⋅ Domain Authority 26

8. The Ty Brown Show

The Ty Brown Show About Podcast A Conflict Mastery Podcast: If you plan on interacting with other humans in the future, and you’d like that to go well, this podcast is for you.
Frequency 1 episode / week
Since Jul 2019
Podcast thetybrownshow.com
Social Engagement 2

9. Family Business Today

Family Business Today Nashville, Tennessee, United States About Podcast Why does working together in a family business have to be so darn difficult? Get answers to this and other relevant questions when host, Greg Lewis, interviews prominent local and national family leaders about the challenges of working together in a family business. We’ll also talk to top family business experts about relevant topics including business transition and succession planning, communications, family relationships, business culture as well as conflict resolution.
Frequency 1 episode / month
Since Aug 2017
Podcast tncfb.com/family-business-to..
Twitter followers 27 ⋅ Social Engagement 12 ⋅ Domain Authority 13

10. Global Insights

Global Insights California, United States About Podcast Understanding the ‘why’ of international conflicts – the first step toward finding fair and peaceful resolutions.
Frequency 1 episode / quarter
Since Jun 2014
Podcast podchaser.com/podcasts/globa..
Twitter followers 5.9K ⋅ Social Engagement 5 ⋅ Domain Authority 45

11. Living Peace Podcast

Living Peace Podcast Philadelphia, Pennsylvania, United States About Podcast Living Peace Podcast explores the meaning of living in peace and showing up to life as a peacemaker. Trained as a lawyer, Henry Yampolsky, J.D., is a peace educator, mediator, conflict coach, collaborative lawyer and a pioneer in the field of conscious conflict resolution. Each podcast episode will feature insightful conversations about conflict resolution, mindfulness, spirituality, yoga and related areas.
Frequency 3 episodes / year
Since Feb 2018
Podcast livingpeaceinstitute.com/pod..
Twitter followers 65 ⋅ Instagram Followers 582 ⋅ Domain Authority 16

12. The Remarried Life

The Remarried Life About Podcast Host Brian interviews marriage counselors, pastors, and authors to help husbands, wives, and singles not make the same communication and conflict resolution mistakes. This podcast will help support you during this difficult transition in life & has been a journey that is over a decade in the making. People just like you will also share their stories and struggles with the Remarried Life.
Frequency 1 episode / week
Podcast theremarriedlife.com
Domain Authority 12

13. Mediator Musings

Mediator Musings Australia About Podcast Mediator Musings is about dispute resolution for dispute resolution professionals in Australia. We release a new discussion every Thursday with Australian and International professionals talking about their approach to dispute resolution or other topics relevant to peacemakers.
Frequency 1 episode / quarter
Since Jan 2019
Podcast mediationinstitute.edu.au/me..
Twitter followers 52 ⋅ Social Engagement 9 ⋅ Domain Authority 13

14. Better Conflicts

Better Conflicts United Kingdom About Podcast Better conflicts result in better outcomes leading to a better world. This is our vision here at CEDR, the Centre for Effective Dispute Resolution.
Frequency 4 episodes / year
Since Apr 2019
Podcast anchor.fm/betterconflicts
Twitter followers 4.1K ⋅ Social Engagement 1 ⋅ Domain Authority 72

The post Top 15 Dispute Resolution Podcasts You Must Follow in 2019 appeared first on Feedspot Blog.



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Marketing Strategies

WordPress vs Wix vs Brandcast: 4 factors to help you choose between them

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You’ve put off your website redesign for too long. 

You’re losing leads and your brand looks dated and out of touch. It’s time to create a new website that will help you attract leads, close deals, and grow your business.

The question is, however: which website platform should you use?

There are so many website platform options these days that it can be hard to choose which is best for your business. 

Different platforms deliver different benefits, so it’s important to understand how your business goals align with the capabilities of your website solution.

This guide will help you understand the top metrics of website success and compare the three popular website platforms, WordPress, Wix, and Brandcast, in terms of them.

Factors to consider when choosing a website platform 

There are a lot of ways to measure the success of a website. 

If you care most about traffic to your site, you may want to optimize your website’s SEO performance or perhaps you care most about converting visitors into leads and want to optimize your website’s conversion strategy. 

You may even just care about elevating your brand and need a beautifully designed website that reflects who your company is.

Whatever the goals of your website are, reaching those goals can be impacted by the website platform you choose. 

There are generally four factors to consider when evaluating your website solution:

  1. Speed of Build Out
  2. Scale
  3. Control
  4. Design

Speed of build out

How fast you can launch your new website greatly impacts the return on investment (ROI) it will deliver. 

Some websites platforms allow you to launch a new website very quickly while others require lots of development and design hours. 

The amount of time and resources you can invest here may vary from company to company, but regardless of individual circumstances, the more hours required to launch a website, the more website costs your project likely accrues, which eats away at future profits your website can deliver.

Understanding the speed capabilities of different website platforms will help you decide which platform is best for your needs.

Scale

Scale relates to both the size and complexity of your website as well as the number of websites you want to launch.

Some companies require only simple websites with a few pages, like a home page, an about page, and a contact page. 

Others, on the other hand, require complicated site structures with many interconnected pages for multiple brands, regions, products, or services.

The size of your website project should heavily influence which website platform you go with.

There’s also a question of the number of websites you need to launch. 

Some companies require only one main dot com; others require many websites for different brands, divisions, or products. 

Take AAA, for example. They have offices all over the world, each that needs to maintain their own individual website while maintaining brand standards.

Using multiple website solutions to launch each of those websites becomes a complicated, brand-compliance nightmare.

If producing a lot of websites is a priority for your business, then you’ll want to select a website platform that will easily scale with you.

Control

Websites are online living documents.

They’re meant to change over time, partly because your company’s messages and offerings naturally change over time, and partly to meet internet new conventions, like SEO guidelines or ADA compliance practices. 

If making those changes are too difficult, then maintaining your website becomes a challenge.

Depending on how often you need to update the content and design of your website and your skill level, you’ll want a website platform that best fits your needs.

Design

Great design can make all the difference between a website that performs and one  that flops.

Your website is often your first touchpoint with your buyers and should reflect both the value you provide as well as the quality of your brand so your design needs to be up to par. 

For some companies, like sole proprietorships or other small businesses where there aren’t a lot of resources to spare for the design and maintenance of a website, this can be accomplished with simple, customizable templates. 

Other companies require custom layouts, graphics, and interactions. This is especially true for large enterprise with defined brand standards that must communicate a consistent, approved message with their website.

Knowing what level of design you need for your website will help you pick the website platform best suited to make your website stand out.

Now that we know what factors you should be looking at, let’s compare three popular website platforms and see how they stack up 

WordPress vs Wix vs Brandcast 

We’ll use a simple star rating system. Three stars means the platform exceeds in an area, whereas one star means it’s lacking some features or functionality.

WordPress

WordPress is one of the most ubiquitous website platforms, powering 34% of all websites online today

The secret to its success? It’s an open-source platform, meaning that anyone can download its source code and start creating custom websites, either from scratch with custom code or using editable templates.

Speed

When it comes to launching something quickly, WordPress is less like a Ferrari and more like a city bus; it’ll get you where you need to go just like it does with lots of other people, but not necessarily quickly.

The reason for this is because WordPress often requires a lot of custom development. 

It’s open-source, so while there are a lot of resources to help you build a WordPress site, you (or the developers you hire) may need to start from scratch and build the structure of your site.

You can move a little faster with WordPress when you use its template gallery, but depending on the kinds of elements you want to include in your website, like custom animations and interactions, it’s going to be difficult to fully avoid at least some time spent working in the code, which can slow your launch date.

Scale ★★

You can build almost anything on WordPress, from your main dot com to an online publication and even a full eCommerce platform.

Since it’s so adaptable, WordPress is great for building large sites with lots of content, so you never feel limited by what you can do with a single website.

However, if you want to launch lots of websites and are on a budget, WordPress isn’t the ideal solution.

Each site you launch requires additional payment and hosting, which makes scaling challenging if you’re a large brand with the need for multiple domains. 

Control ★★

With WordPress, you have complete control over the look and feel of your website, especially if you opt for custom development. This is because WordPress allows you to code your own website from the ground up, to look and respond exactly how you  want.

Even if custom-coded, editing WordPress site content is also very straightforward. 

Using WordPress’ content management system (CMS), non-technical users can edit copy and images without touching any code. 

Image Credit: pagely

This makes updating product pages or publishing blogs more efficient for marketers who may not have a development background. 

There is also a large number of customizable templates to choose from on WordPress, so even if you don’t have design resources handy, you can still create a well-designed experience that looks uniquely your own.

There’s a catch though. 

A lot of big changes you want to make to the design of your website may require the help of a developer. While simple design changes like font sizes and colors are easy enough, making structural changes to the layout of your website means editing the code of your website.

Design ★★★

Because you can edit the code directly, WordPress sites are fully customizable, allowing for stunning designs that fully communicate your brand’s value while captivating visitors.

You’ll still need a developer to bring your web designs onto the page since WordPress doesn’t have its own design studio, but as long as you’re prepared for that, you can make your website look however you want.

Wix

Wix is another popular website platform, with more than 154 million active users worldwide

It’s less robust than WordPress, but it makes up for that with a simple interface that allows users to rapidly publish websites.

Speed ★★★

Wix’s builder makes use of a drag-and-drop editor that allows users to quickly build out websites without needing to code. 

wordpress-drag-and-drop

Image Credit: VisionFriendly

Users select the kinds of elements they want to bring into their website, reposition, and resize the elements, and publish with the click of a button.

With a large template gallery full of beautifully designed websites, Wix is a great option for the small business or eCommerce company that wants to get a website out right now.

Scale

If you’re building a large site or multiple sites, Wix isn’t the best solution. 

Like WordPress, it charges by the domain, meaning companies must pay separately for each website they launch.

While Wix’s drag-and-drop interface is great for creating smaller sites with a few pages, it isn’t so great for designing large websites with complex structures. 

Its top tier plan offers only 35 GB of storage (comparable to the internal memory of the average smartphone), meaning you’ll have to consider other hosting options if you plan to have a lot of content and resources on your website, especially if your hosting your own memory-heavy content like videos.. 

Control ★★

You don’t need to know how to code to make adjustments to your Wix website. You can edit copy and design straight from the editor, which allows non-developers to create new content and change existing content with just a few clicks.

While its visual interface is great for smaller companies looking to get online fast, Wix isn’t very customizable as a trade-off, limiting the ways that larger companies can represent their brand online.

Design

While Wix allows users to create websites from a blank canvas as well as edit templates, it doesn’t allow for more complex custom designs. 

You can create simple interfaces and add custom colors, fonts, and images to your websites, but beyond that, users are pretty limited in the kinds of unique experiences they can create.

For many companies, this is okay; the functional benefits they get from Wix outweigh the limitations on custom design. 

Using Wix will allow you to launch a website quickly with minimal customization. If custom design isn’t as important to your brand as being able to control the look and feel of your website, then you’ll love the ease of use Wix offers.

If you need to create a large number of websites, utilizing existing templates and designs, then Wix may not be the best option for you.

 

Brandcast

Brandcast is an enterprise web design platform that allows users to create custom web experiences entirely in the cloud. 

This includes websites as well as other digital touchpoints that map to the buyer journey such as web books, sales proposals, customer relationship portals, and more.

Unlike WordPress and Wix, Brandcast has a visual design studio that allows users to design beautiful, engaging websites from scratch for any device size. 

Speed ★★

Because of its visual design studio, Brandcast users can build websites fast. 

Like Wix, it allows non-developers to quickly drag-and-drop website elements onto a page, but with the added benefit of being able to import designs from Sketch or PhotoShop without losing anything in translation.

In addition, once pages and elements are designed in Brandcast, they can be turned into templates that can be reused and repurposed over and over. The more you use Brandcast, the faster you become.

brandcast-templates

Don’t have designers? No problem! Brandcast has a gallery of easy to use templates that you can make entirely your own with logos, colors, and custom fonts, allowing you to create a web experience that will engage your buyers and elevate your brand.

For some businesses that just want to get up and running with a website template (many smaller businesses, for instance) will find that Brandcast is a little too complicated for what they need. 

It’s great for designing something custom quickly, but for businesses that just want to use a website design already made for them will find Wix and WordPress better suited to their needs.

Scale ★★★

Brandcast charges one annual fee that allows you to launch an unlimited number of websites.

This makes Brandcast a great option for large companies with multiple brands, divisions, or products that need to launch a lot of different websites all from one platform.

While it’s a great option for larger companies looking to launch a lot of web-based experiences, Brandcast isn’t the best option for smaller companies looking to only launch one website. 

With its annual fee and flexible platform, Brandcast is a better solution for companies that want to launch many different web experiences all from one platform.

Control ★★

With Brandcast, you have complete control over the look and feel of your website. 

Whether it’s updating copy, adding new pages, swapping images, or changing layouts, you can customize your website down to the pixel without touching a line of code.

Best of all, Brandcast’s studio makes it easy to customize your website for multiple screen sizes, helping you be better optimized for mobile. 

Just set the screen size you want to design for and make adjustments to your layout so that your website looks good on any device.

All of this requires that you have access to some kind of design resources, however. 

That means it works well for larger companies who have internal designers or regularly hire for such work out-of-house, but smaller companies that want to just get online with templates may find Wix of WordPress a faster solution

Design ★★★

If you want to make an impact with the design of your website, then Brandcast is the platform for you. 

Its studio editor is modeled after traditional design tools, like Photoshop and Illustrator, allows designers to create jaw-dropping experiences entirely on the cloud, so you can go from design inception straight to execution.

Take back your website

With these factors in mind, you should now have a better understanding of how to proceed with your website redesign.

Choosing a technology partner that best suits your needs will help you create and maintain a website your buyers will love while maximizing the speed, scale, design, and control you need to attract more leads and close more deals online. 





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Marketing Strategies

‘Tis the Season for Reporting (And a New Mini Guide)

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Posted by Roger-MozBot

How is it already reporting season again? Time to generate those dreaded end-of-year SEO reports that take hours to create and mere seconds for your client to skim through and toss to the side. We’ve all been there. But here’s the thing: it’s absolutely necessary! Not only for you and your team to track progress, but to prove value to your clients as well.

Reporting for SEO can feel like a time-black-hole. You have an infinite amount of data that you have to sort through and piece together to tell a story. You know that you saw something, somewhere at some point that proved a strategy worked, but of course, now that you need it you can’t find it and now you’ve been looking for it for an hour and you just want to get back to the SEO part of your job.

What if we told you we could help you create reports that matter to your team and your clients in less time with better output? Today we launched our newest brainchild, the Mini Guide to SEO Reporting, our free guide to help you create the most effective SEO reports for your business.

Give it a read!

Okay, so maybe it’s not the MOST mini mini-guide that ever did mini. But in comparison to the Beginner’s Guide to SEO, it’s definitely a munchkin! We like to think it’s chock full of easy-to-read chapters and plenty of actionable-insights, a few of which we’d like to share with you now.

1. More data, more problems

The idea for the mini guide was born after we noticed a trend in SEO reporting — they’re often cobbled together and extremely time intensive. Many SEOs rely on multiple platforms to gather all of the data needed to make recommendations and track progress. So, when they want to report back to their clients, they have to go to all of the different platforms to collect the necessary data. This makes everything ten times more complicated because many of the platforms use differing jargon and have different data exporting processes, and when it comes time to piece it all together, it’s extremely difficult to maintain a consistent tone or a clear story to follow.

That leads us right into the first actionable insight: your reports need to be KonMaried. Well, kind of. In reporting, you can’t quite ask if a data point brings you joy, but you can ask if a data point is meaningful. You need to ask yourself, your team, and most importantly your client which data points are meaningful to your SEO campaign. Once you nail down the must-haves, stick to them! You can always reassess later, but filling up your report with irrelevant data makes it less appealing to the client and easier for them to gloss over. Plus, narrowing down some of the data you have to report on will allow you to spend more time on SEO and less time on reporting.

To get the conversation started with your client, we created a downloadable one sheet with thirty must-ask questions about reporting.

2. The TL;DR report

We know that most people who get their hands on our reports don’t read them front to back, but we want to make sure that they get all of the important insights — that’s where the TLDR, or wins/losses, report comes in.

In the mini guide, we recommend an “at-a-glance” type report that is simply a bullet list of insights like:

  • What goals were met
  • What goals weren’t meant
  • Any discrepancies that need to be considered while reading the rest of the report
  • One-sentence explanations of the most important findings for the reporting period

This easy to read format will ensure that all of the information you need to get across, gets across. You can think of this section as a summary or a table of contents. The rest of the report will simply go over the data that backs the claims you make in the TLDR report.

A very important note to be made here is that there will be losses, and you need to be upfront about that with your clients. Don’t fudge the data because that will set you up for an inevitable break in your relationship with the client (maybe bring fudge with the data instead — a client with chocolate is a happy client). It’s much better to be transparent about the strategies that are simply not working or the goals that aren’t being met.

Likewise, if you are having trouble with setting or achieving goals, we also go through a step-by-step process on goal setting for clients. It takes into account everything from the client’s SWOT and competitive analyses to what it means to create a SMART goal.

3. Simplify the complex

Keeping things easy-breezy when reporting is especially tough when it comes to technical SEO. Though technical SEO is extremely important, it can seem rather bland to clients (especially when they are not up to scuff on the terminology). In the mini guide, we go through some of the ways you can simplify and improve the reporting you do on technical SEO.

First things first: you need to make sure your clients know what you’re talking about, so use their language! It may be slightly different for each client, but having this foundation set is critical for keeping clients engaged and eager about the improvements you are making.

Once the foundation is set, we suggest covering what you’ve done and what you’re planning on doing in context of their respective impacts. When listing these action items, be sure to explain the benefits that can be expected. Just because someone understands what a meta description is doesn’t mean they’re going to understand than an optimized meta description can increase click-through rates. Some of the things you do in a reporting period may be expected or something you’re checking off of a list, but other things may be the result of running into an unforeseen issue — be sure to address both! This helps to establish trust and show your client that you’re staying on top of their SEO, even if they aren’t 100% sure what to expect.

Give it a read

That’s it, no more spoilers. To get the rest of the juicy details you’re going to have to read it for yourself!

See how mini this guide really is

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!





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Marketing Strategies

7 Request for Approval Emails to Make Client Communication Easier [Templates]

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When you’ve got an important email to write, it can seemingly take hours. You write, revise, delete, and agonize over every word, link, and even your email signature

And if you are selling your staff’s time in the form of the billable hour, this can be a huge waste of resources. 

While we’re talking about one-on-one communication, it’s a worthwhile pursuit to create a library of canned email responses or templates that your team can use for specific activities or in response to clients. It ensures that the communication from your team is clear and consistent, makes it easier to respond to requests more quickly, and removes the uncertainty that junior staffers feel when dealing with a difficult situation.

Below you’ll find a starting point for building out your library of email templates that can be customized. Use these to make your client communication more efficient.

Request for Approval Examples

1. Reply to a prospect’s proposal.

Next steps

Hi [First Name],

Thank you for your interest in [Agency]. We’ve worked with many companies that have struggled with [Key Challenge]. You can read up on the successes of our previous relationships here [Link] and here [Link].

We don’t create proposals at this point in the process as we’re a results-driven agency, meaning we need to better understand your business, challenges, and needs to be able to determine if and how we can help. Because of this focus, we only take on a certain number of new accounts per year — those clients who we are confident we can produce results for.  

I’d love to schedule a call or in-person meeting to learn more about your marketing and sales goals for the year, your current marketing activities, and how our agency could work to improve results for [Company Name].

Here are a few dates and times that would work for us.

  • [Date and Time]
  • [Date and Time]
  • [Date and Time]

Looking forward to chatting.

Best,

2. Respond to a client requesting out-of-scope work.

>
RE: Additional Content Projects

Hi [First Name],

Thanks for sending over the information on the additional content pieces you would like us to create prior to the launch of the new website. It’s a great idea, and I think they will add a lot of value to visitors who are unfamiliar with your brand and products.

I’ve gone ahead and updated the scope of work [Link or Attach] to include these two new content projects, which you will see reflected in the revised quote. The price for the additional content offers comes to [$X,000]. Take a look, and let me know if you have any questions. Once you approve, I’ll add those two projects to [Project Management Tool] where you’ll be able to review and track the timeline for completion and approvals.

Thanks,

send-now-hubspot-sales-bar

3. Request project-related approvals from a client.

>
Website Redesign Comps

Hi [First Name],

I hope you’re ready!

The team just finished up the design comps for the redesign of the homepage, and I’m so excited to show them off to you. I think you’ll find that while the two versions are very different, they both solve the problem of your visitors failing to understand how easy to implement your solution is.

But first, we want to highlight a few things from the approved creative brief to set the stage:

  • [Target audience]
  • [The problem the design should solve]
  • [The action viewers should take]
  • [The emotion/feeling people should have when viewing]

Now, here are the design mockups with an accompanying description of why we made certain decisions.

  • Version 1 [Link]
  • Version 2 [Link]

After viewing these, please let us know if you have any opinions on the following for each design:

  • What’s memorable?
  • Which do you think will appeal more to your target audience?
  • Is the messaging in line with the needs/challenges of your visitors?
  • Is the call to action compelling and clear? Could we do anything to improve this?
  • Which one do you think will perform better with your target visitors?

As we mentioned in our last meeting, we think it would be valuable to do a heat mapping test on these two version to determine which converts at a higher rate. Here’s a [Link] to the description of the project and price for that test.

If you’d like to have a call to discuss this, click here [Link to Online Booking Calendar] to schedule time on my calendar.

Thanks,

send-now-hubspot-sales-bar

4. Follow up on a project with a client.

>
Following up on the design comps

Hi [First Name],

I wanted to follow up with you to see if you have any feedback on the design comps I sent over late last week. Please let me know if you have any suggestions/questions or inform me of your approval of one of the designs.

To meet the requested launch day of [Date], we will need at least [# of Days or Weeks] for development and testing. If I don’t receive your approval by [Date], we’ll have to push back beginning on Phase II of the project, which will impact the final delivery date.

I’ll follow up by phone if I don’t hear from you by tomorrow morning.

Thanks,

send-now-hubspot-sales-bar
 

5. Politely push a deadline,

Important information on the website launch date 

Hi [First Name],

I’m checking in with some news on the project. Everything looks really good right now, as you saw during our check-in last week, but we actually encountered a problem that will impact the original launch date. We’re not going to be able to meet the original due date because of [List Reasons]. While this is something we discussed was a risk factor that could impact the launch date during the project scoping, we were hoping it could be avoided. We’re doing everything we can to minimize the impact, including [State Actions Taken].

Based on the timeline of the vendor, I’ve adjusted the milestones, including your review and approval dates, in [Project Management Tool]. The new final delivery date is set for [Date].

I apologize for any negative consequences this may have on your schedule. I’d be happy to discuss how we can help to reduce the impact of any issues due to the change.

Please give me a call to discuss this further if you’d like, or you can schedule a time with me here [Link to Online Booking Calendar].

Best,

send-now-hubspot-sales-bar

6. Request a testimonial from a client.

RE: June Results

Hi [First Name],

I was very happy to see the results of the analysis of the website redesign’s impact on Q3 marketing and sales — as I’m sure you were.

On that note, I was wondering if you would give us permission to showcase the project on our website. And if so, would you be able to write 4-5 sentences that describes your experience working with us: What did you like about working with us? What results have you seen? Why will other clients like you enjoy working with our team? We’d love to feature the project, your testimonial, and your name/headshot in a call out on our site. If you’d like some inspiration, here are a few examples [Link] of kind words from previous clients.

Let me know if you have questions or need more information. We really enjoyed working with you on this project.

Thanks,

send-now-hubspot-sales-bar

7. Request a positive online review or recommendation.

RE: Website Design Wrap Up

Hi [First Name],

I was very happy to see the results of the analysis of the website redesign’s impact on Q3 marketing and sales — as I’m sure you were.

On that note, I was wondering if you would be willing to spread the word about your work with us and your results on social media, Yelp, Google, Facebook, or other review sites so that we can continue to grow our audiences. If so, here’s a few things you can do to help us:

Post a Tweet, Facebook update, or LinkedIn post about your new redesign and tag us.

Write a review about our work together on Google or Yelp.

Post about your redesign on your other channels, while giving us a quick mention.

This is purely voluntary, but we’d greatly appreciate your word of mouth recommendation! Let me know if you have questions or need more information. It’s been a pleasure working with you!

Thanks,

send-now-hubspot-sales-bar

Sending a Great Email

Whenever you send an email, be sure that you’re coming off as professional and polite, even if you have to get a certain job done quickly. Canned responses are great for accomplishing all of those things. 

Now that you’ve learned how to draft one, here’s a guide to programming and using them in Gmail. 

Editor’s Note: This post was originally published July 12, 206 but was updated on Dec. 12, 2019 for comprehensiveness.





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